“Let’s hear synonyms for the word CHANGE” asked our guide during a tour in Jerusalem. We were discussing history, not work. And the answers ranged from those who associate change with development, new beginning, growth, all the way to those for whom change caused concern, anxiety and even fear. This …

The business world takes the abundance of labor for granted. Throughout most of our careers we have seen global labor markets growing. But in the next couple of decades this situation is going to change. The majority of the world’s working population is aging, which in turn will impact the …

It used to be easier to provide employees with a challenging career. When we hired people right after they completed their education we introduced them into entry level positions and then showed them the corporate ladder, which they could climb, year by year until retirement. We had time, we had …

The writing is already on the wall. Notice what is happening in the world of shopping, retail, stores, even malls. Let’s take cashiers as an example. Once upon a time, cashiers had to remember various product codes in order to identify the product at checkout. Then along came the scanner …

In today’s world, we do not pause for a moment. The mobile informs us of new messages on various channels, the boss calls us on vacation, the emails keep coming. We appreciate pace, efficiency, productivity, and these are often expressed in a quick search for the ” right ” answer, …

It is about abandoning the question of who has the power to do something, and instead just ask what is the right thing to do? And it’s very difficult. Because the currency we trade here is not money, it’s trust. And trusting is very hard. Which is exactly why it …

There is a wonderful parallel between the capabilities required in the world of music and those emerging in the world of work. At a leadership conference I watched a Jazz band describe what is required of them to perform. It is, first and foremost, a team activity, one that requires …

It began with a conversation about optimism. My editor, who reads all my posts before they are published, asks me tough questions, questions which force me to think, research, do a better job. She has been arguing that my version of the future of work and the workplace is too …

Remember your first job? I still remember those first weeks, the sense that I don’t really know what is going on around me, that everything is new, the language a bit foreign, the people unknown, more experienced, more capable, busy. I remember the loneliness, the confusion, the anxiety that it …

For a while now these posts have been following the transition of work structures from 20th century hierarchical org structures to the more flexible, collaborative, networked work structures emerging in various organizations. To be clear, the end of hierarchy does not mean a flat world of work, nor does it …